Kayak Vancouver Island with Batstar : Sea Kayaking, Biking & Hiking Tours
Port Alberni, Vancouver Island
Gear Sale
250.724-2050
1.877.449-1230
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New Pioneers
 
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Trip Cancellation & Medical Insurance

Cancellation Policy: If you book more than 61 days in advance of a trip, Batstar will gladly refund your entire deposit or full payment if you contact us within 48 hours of booking. You can contact us by e-mail or phone.

A full refund 61 days in advance of the trip departure date less a $300CAN ($300USD) cancellation fee per spot booked;1/2 refund 31-60 days; no refund 0-30 days. If you cancel your trip and are entitled to a refund, we will refund your paid amount less the cancellation fee. Your refund will be sent to you or issued on the credit card that you used to book your trip within 90 days of cancellation.

You must contact us by mail, fax or e-mail if you cancel a trip. Receipt of your cancellation must be confirmed by Batstar by mail, fax or e-mail.


If you book another Batstar trip for the 2009 or 2010 season, Batstar will put your cancellation fee towards this trip. If you cancel within 60 days of departure, only the cancellation fee will be used toward another Batstar trip in the 2009/2010 season.

Please note that there are no exceptions to our cancellation policy.
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Trip Cancellation Insurance: Batstar is licensed to offer trip cancellation and medical insurance through RBC Insurance™, a Royal Bank of Canada company. It will be offered when a Batstar representative calls you to confirm your reservation. It must be purchased within 48 hours of making a deposit or paying for your trip. A Batstar representative will explain the insurance options to you and give you a quote based on the number of days that you travel, and the price of your trip, and your year of birth.

Batstar strongly encourages guests to consider purchasing trip cancellation and medical insurance.

Note: you will be required to sign a release and fill out a medical form before departing on the trip.

Batstar reserves the right to cancel any trip with 60 days notice if there are fewer than 4 bookings for it. Guests have the option to transfer to another trip or receive a full refund (no administration fee). Batstar is not responsible for expenses incurred in preparation for any cancelled trips, such as transportation or accommodation. This being stated, Batstar has never cancelled a trip due to small group size.

Trip Fees

 

   
 
Tour Info :  Trip Schedule - Sea Kayaking
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Current menus at www.batstarcafe.com

Batstar Cafe & Picnic
Port Alberni, British Columbia
Casual Licensed Dining - everything made in-house
Deck · Kid Friendly · Air Conditioned
Organic Coffee & Espresso | Premium Loose Tea
Take out and delivery available
Locally owned and operated · Cafe: 250.724-2098

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Directions to Batstar

Batstar Adventure Tours • 4785 Beaver Creek Road, Port Alberni, British Columbia, Canada, V9Y 7C7 • 1-877-449-1230